Managed Services

Guarding Against Problems

Knowing you have the support to solve IT problems is great. Knowing you have management in place to pre-empt them is even better. Whilst our Support Services take care of technical issues both before and after they affect you, there is another vital level of service we offer. Servatech’s Managed Services ensure that you have the right pro-active support in place to keep your network up and running 24/7/365.

Managing From a Distance

You could have people dedicated to monitoring your IT systems on site. But consider the cost and impracticality. Instead, Servatech manages from afar, enabling your teams to focus on core activities rather than waste time attending to your network.

We take responsibility for ensuring that your network infrastructure is completely bullet proof and continues to operate flawlessly. We’ll also prevent viruses, cut down spam, manage firewalls, manage users, and manage internet connections and a whole host of other potential IT Issues. Have a look through the rest of the section and you’ll see why this is the fastest growing part of our business.

Alert and Active at All Times

Our Network Operations Centre (NOC) is a state of the art facility where we have teams of experts working to best practice delivery methods. From here we monitor your IT system 24/7 making sure that nothing affects your operation. Automated systems trigger when certain parameters are exceeded, so that even when our network analysts are not actively watching your system, our software always is.

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